Terms & Conditions
Last updated: October 29, 2026
Service scope
Moving Truck Automation offers configuration and support for business workflow automation. Features, integrations, setup schedules, and service scope are confirmed in a separate written agreement before activation. Website descriptions are informational and do not guarantee availability or specific outcomes.
Plans and setup fees
Listed introductory monthly rates are Starter $199, Professional $349, and Premium $599. One-time setup fees are $299, $599, and $999 respectively. Paid plans are purchased through Stripe-hosted checkout. The initial payment is the one-time setup fee plus the first month, and the subscription then renews monthly at the plan rate. Cancellation terms, refunds, and any additional charges are set out in your service agreement. The 7-Day Live Pilot is available by application only, is approved and managed separately, and is not a Stripe subscription.
Monthly workflow execution limits
Starter includes up to 500 executions per month; Professional up to 1,500; Premium up to 2,000. An execution means one workflow run counted under the agreed usage-metering rules, not one customer inquiry or one individual automation step. The monthly usage period and reporting method will be confirmed during onboarding. Limits are per subscribed customer plan, subject to technical enforcement being configured and tested.
When the limit is reached
Automated processing may pause when a customer reaches their plan allowance, until the next usage period or until additional capacity is agreed. This may delay new inquiries, booking steps, messages, and other automation. Where available, we will provide usage notices, but uninterrupted delivery is not guaranteed. Any additional capacity or plan upgrade requires prior approval; no automatic overage fee is imposed under these website terms.
Third-party services and integrations
SMS, voice AI, email, payment processors, maps, and other external providers may have separate usage charges, registration requirements, and service terms. Additional integrations and custom work require written scope and pricing approval.
Approvals and customer responsibility
Business owners remain responsible for pricing, estimates, approvals, schedules, customer communications, and lawful use of their data. Automation does not replace independent review of important transactions. Customer-provided information and system credentials must be accurate and appropriately authorized.
Service availability and support
Automated systems depend on hosting, internet access, credentials, and third-party providers. Interruptions and maintenance can occur. Support level, incident response, backups, and restoration procedures are defined in the individual service agreement; no specific uptime is promised on this website.
Testing, approval and go-live
Configured automation is tested, and the client’s approval is required before it goes live. Clients must provide accurate business information and the access needed to configure and test their workflows.
New features and changes
Services depend on the selected plan and the agreed scope. New features and major modifications may require additional charges, agreed in advance. Third-party fees are not automatically included, and additional recurring infrastructure charges require prior notice.
Customer payments
Payments from a moving company’s customers are processed through that moving company’s own payment processor account. Moving Truck Automation does not hold those funds.
Data and ownership
Customer business data belongs to the customer. Moving Truck Automation retains ownership of its proprietary workflow templates and reusable technology.
No guarantee of results
Moving Truck Automation does not guarantee specific revenue, bookings, or profits.
Cancellation
Monthly service cancellation requires 30 days’ written notice under the Moving Truck Automation service agreement. Refund terms, if any, are set out in the agreement.
Support and maintenance
Reasonable technical support and maintenance are provided according to the agreed scope and plan.
Changes and contact
These website terms may be revised prospectively. Signed service agreements govern where their provisions differ. Contact hello@movingtruckautomation.com for a copy of the proposed agreement before purchasing.
Questions? hello@movingtruckautomation.com.